Effective from 1 February 2021
We encourage you to wear a face mask to your appointment at our Dental and Optical centres.
We can supply a mask if you don’t have one.
Health Partners Dental centres are open by appointment only.
In keeping with the SA Government COVID Safe Plan for healthcare businesses since December 2020, when visiting Health Partners Dental or Optical centres, you will need to use the mySA GOV app to check-in.
If you don’t have a smart phone, a paper record will be available for you to provide your contact details.
If you choose not to provide your details, nor wear a mask where you can, you will be required to reschedule your dental or optical appointment and you may be refused entry to the optical store.
Rest assured, we continue to use strict infection control protocols and are adhering to appropriate social distancing measures.
If you have any questions we’re here to help. Please let our friendly team know at the time of making your appointment or when you come to see us in store.
We thank you for your continued support, understanding and patience during this time.
To find out more: https://www.covid-19.sa.gov.au/business-and-work/covid-safe-check-in
Our Member Care team are available to help with any questions you may have relating to your healthcare.
You can contact us by phone 1300 113 113, email email@example.com and webchat Monday to Friday 8.00am – 8.00pm, Saturday 9:00am – 1.00pm.
As always, Health Partners priority is ensuring the health and safety of the South Australian community, including our members and staff. We understand the disruption and personal impact of this rapidly changing environment and thank you for your patience and understanding during this time.
Yes. You’re covered for all COVID-19 related claims on all Health Partners Hospital cover irrespective of the terms of that policy, at no extra cost. This includes lung and chest, kidney and bladder, as well as dialysis for chronic kidney failure, where linked to COVID-19.
This means, that if you are admitted as a patient to hospital you will be covered for all conditions linked to COVID-19. For more information about what that could include please call our Member Care team on 1300 113 113.
Yes. Telehealth services on extras cover – physiotherapy, psychology, speech therapy, dietetics and exercise physiology via telehealth are covered with included extras until further notice.