Understanding

Private Health Insurance

About Hospital Cover

Hospital cover helps cover your costs when you are admitted to hospital as a private patient for services like:

  • Your accommodation fees
  • Your theatre, labour ward and intensive care fees
  • Doctor’s fees for procedures performed in hospital
  • Tests performed and medications prescribed whilst admitted to hospital.

About Extras Cover

Extras cover reduces your out-of-pocket costs for health services that generally aren’t covered by Medicare:


Private Health Insurance Ombudsman

The Private Health Insurance Ombudsman (PHIO) can provide free and independent advice and may be contacted by calling 1300 362 072.

The office of the Private Health Insurance Ombudsman has produced the following website privatehealth.gov.au to enable consumers to search for, and compare, selected features for all private health insurance products offered in Australia. You can find basic information on all Health Partners products in the website for the purpose of comparison only.


Private Health Information Statement

To find the Private Health Information Statement (PHIS) relevant to the cover you are on, click here, and take the following steps:

  1. Click on ‘Health Insurers’ from the top menu or click the ‘Find Insurers’ button
  2. Select Health Partners from the list
  3. From here, click the Policies tab. Complete your details and click the cover name to view the PHIS.

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15/06/2021
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