Hospital Support

Download and print your copy of our:

Step-by-step hospital guide

Planning for day surgery brochure

We're supporting eligible members with cash payments when going to hospital

If you held an active Health Partners Hospital policy on 30 June 2022 and need to be admitted to hospital between 1 July 2022 and 31 December 2023, we'll give you $250 cash back to ease the burden of out-of-pocket cost including doctor gaps and private x-ray or imaging fees. You'll need to have an active hospital policy at the time of your claim to receive the payment.

Terms, conditions and eligibility criteria apply.^*

Health Management and Support Programs

We have a number of programs to help you recover and get home sooner.

^*Members with active Health Partners hospital cover at 30 June 2022 will be eligible for the hospital cash back payment if they are admitted to hospital between 1 July 2022 and 31 December 2023.

Members must hold active hospital cover and submit a claim for their hospital admission to receive the payment.

Members are eligible for one payment per person included in the membership.

Payment will be made to members added to waiting lists between 1 July 2022 and 31 December 2023, even if the admission occurs after 31 December 2023.

Members who resign prior to their hospital admission will not receive the payment.

Claim must be approved by Health Partners to receive the payment.

Members within waiting periods for any hospital admission are not eligible for the hospital cash back payment.

Members who are unfinancial at the date of the admission will not receive the cash back payment.

Upon receiving a premium payment that pays the policy past the date of admission the payment will then be processed.