Hospital Support

Health Partners Participating Hospitals

To help you save, Health Partners has agreements with most of Australia’s private hospitals. These agreements ensure that hospitals are charging a fixed amount. We’ll pay this amount in full on your behalf, meaning you’ll have no out-of-pocket cost for:

• Accommodation
• Theatre fees including labour ward and intensive care
• PBS medications related to your admission while in hospital (excludes your regular medications)
• Government recognised medical devices and human tissue products

If the hospital doesn’t have an agreement with us, you can still choose to be admitted, however you’re likely to have out-of-pocket costs for your hospital stay and other medical costs.

What to consider when choosing a hospital

Your specialist might practice at more than one hospital. If that’s the case you may be able to choose which hospital you’re admitted to. Here are a few things to consider:

• Accommodation, including single rooms
• What the hospital specialises in, such as orthopaedics or maternity
• How convenient the hospital is for you and your family
• If the hospital has an intensive care/emergency department
• Additional charges for things like newspapers, TV or car parking
• Your specialists operating schedule

How to research a hospital

Whether you’re able to choose your hospital or not, undertaking some basic research will help better prepare you for your upcoming procedure.

• Speak with your specialist, asking questions like:
  • What happens if complications arise?
  • Are these handled in the same hospital or will you be transferred by ambulance to another location?
• Use our Hospital Search tool
• Visit the Australian Government MyHospitals page to search for safety and wait time information
• Chat with your family and friends
• Speak with your GP
• Use the hospital’s website or ring them direct and discuss:
  • Parking and patient drop off
  • Visiting hours
  • Admissions process
  • Payment options
  • Accommodation options such as private rooms

The information contained here is of a general nature and does not take into account your personal medical situation. The information is not a substitute for independent professional medical advice and is not intended to diagnose, treat, cure or prevent any disease or used for therapeutic purposes. Should you require specific medical information, please seek advice from your healthcare practitioner. Health Partners does not accept any liability for any injury, loss or damage incurred by use of or reliance on the information provided.