Health Management and Support Programs

This program is designed to improve the wellbeing and management of patients diagnosed with Type 2 diabetes.

The program includes a customised plan with agreed goals provided with step-by-step clinical support. Care is provided in the comfort of your home by a registered nurse, nurse practitioner or qualified Diabetes educator, dependent on the level of care required.

This program is designed to mitigate the risks of falling and to improve confidence and balance in identified patients.

Support with balance and falls management is available through a customised plan delivered by a physiotherapist for eligible members.

Members suffering from chronic disease, complex health or mental health issues who require ongoing support can register for Health Coaching.

This service provides telephone-based information and support for self-management of these health conditions.

This program is for approved conditions or when medically necessary, at recognised providers, subject to eligibility requirements, which may include providing us with a letter from your medical practitioner.

Hospital at Home is a personalised service designed to make the transition from hospital to home quicker and easier for you.

If it’s appropriate, you may be able to leave hospital sooner after an operation and continue receiving the care and support you need in the comfort of your own home. By working with the hospital staff and your doctor, services including specialised nursing care and home help can be arranged to help you recover sooner at home.

In some situations, Hospital in the Home has helped members avoid re-hospitalisation.

All cases are individually reviewed by the hospital prior to your discharge to the care of your GP, with a care plan developed appropriate to your clinical needs.

Rehabilitation at Home provides an alternative to hospital-based rehabilitation.

Instead of staying in hospital for rehabilitation, you get a tailored therapy program that can be provided in the comfort and privacy of your own home.

Your program, delivered by an experienced rehabilitation team, provides a short term therapy solution to help regain your independence and improve your quality of life.

Referral to the program is made by the staff of the hospital (this may be your doctor/specialist or discharge coordinator). This program is not available in all areas.

Chemotherapy at Home is a tailored program that provides home-based infusion therapy by highly trained and skilled nursing staff for specified cancer diagnoses and other inflammatory diseases.

Having ongoing infusion care in the comfort of your own home can provide eligible members with a convenient alternative to receiving treatment in hospital and reduced anxiety about associated travel costs, reliance on carers or child care, and exposure to infections.

Clinical eligibility criteria applies. Speak with your doctor to see if home chemotherapy is right for you or contact us for more information.

• 3 gap-free lactation consultations (with a doctor’s referral)
• Post-natal advice on a range of topics
• Baby development and what to expect
• First aid training for babies
• General parenting support

When you enrol in the program, you’ll get:

• Access to an experienced midwife
• Access to a Medicare recognised lactation consultant
• Children's First Aid kit and First Aid E-course
• A gift with essentials for you and your baby
• Electronic, face-to-face or over-the-phone support

Contact Health Partners early in the pregnancy to confirm eligibility and to request an application form. Call 1300 113 113 or contact us online.

You can also enrol via Members Online (once logged in, click on Your Cover Details>Newborn Support Program) or download the Newborn Support Application Form.

Who can enrol?

This program is available to Health Partners members with Gold Hospital.

For all other Hospital covers (including closed policies), please contact us to confirm your eligibility.

Tip: The Newborn Support Program isn’t limited to private hospitalisation. If you’re admitted as a public patient in a public hospital and contribute to an eligible Hospital cover, you too can access this program.