We’re giving back to members. Find out more


Members

As a not-for-profit health fund, supporting you through challenging times is part of our commitment to doing health right.

That’s why we’re giving back to members.

Learn more


  • View cover details
  • View tax statements
  • Update contact details
  • Manage claims
  • Manage payments
  • Check your secure inbox
  • Order a replacement card
  • Register a student dependent
  • Update communication preferences

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Lodging a paper tax return? Get your tax statement online (policyholders only) or call us to request it.

Read more


As a not-for-profit fund, we will always keep premium increases to the absolute minimum necessary to ensure we can continue delivering you high quality cover that remains accessible and provides great value, even as healthcare costs continue to rise.

There are many factors that contribute to increases in the cost of healthcare. Here’s a look at some of them.



Hospital Support

Going to hospital can be stressful, no matter the situation. That’s why we’ve created Health Partners Hospital Support, to help you when you need it most.

Our support service has everything you’ll need to know and do before, during and after a hospital stay.

Visit the hub


Health Partners Dental and Optical allows us to offer members higher benefits and extra perks, with state of the art technology and experienced and caring dentist and optometrists. Our Dental and Optical locations are located in metro Adelaide. We’ve also partnered with Barossa Dental, north of Adelaide, to offer the same great benefits to members in that area.

Health Partners participating providers are independent providers who partner with us to offer members standard, higher benefits. This means that no matter what treatment or service you receive, you’ll know exactly what benefit you’ll get back.

Our participating provider network includes South Australian physios and pharmacies. Check our provider search to find your closest Health Partners Dental, Optical or participating provider.


A recognised provider is also a qualified provider, registered to charge to Private Health funds, but unlike a Health Partners participating provider, they haven’t joined our network. You’ll still receive a benefit from recognised providers. In some cases, pharmacy benefits are restricted to Health Partners participating providers only. Check your individual cover details for more info.



We're giving back to members

As a not-for-profit health fund, supporting you through challenging times is part of our commitment to doing health right.

That’s why we’re giving back to members.

Learn more

Our front counters are open

Our Member Care team are available to help with any questions you may have relating to your healthcare.

Front counters at Pirie Street, Modbury and Morphett Vale are now opening 10am – 2pm Monday to Friday.

You can contact us by phone 1300 113 113, email or webchat Monday to Friday 8.00am – 8.00pm, Saturday 9 to 1pm.

As always, Health Partners priority is ensuring the health and safety of the South Australian community, including our members and staff. We continue to follow strict infection control measures.

We understand the disruption and personal impact of this rapidly changing environment and thank you for your patience and understanding during this time


Annual Report

As a member owned not for profit fund, members are the 'shareholders' of Health Partners. Any surplus of funds is reinvested to improve products, benefits, services, pricing and the financial stability of the business. As a policyholder, you will receive an invitation to attend the Annual General Meeting each year.

Download 2020/21 Annual Report


© Copyright Health Partners. 2022 All Rights Reserved.

Health Partners is committed to providing quality and affordable health care, and we value our members and our obligation to protect your privacy. As part of our responsibility in protecting your privacy, from time to time we review our policies to ensure we are meeting our obligations. We have recently made some updates to our Privacy Policy. Please click here to view the Health Partners Privacy Policy.

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1300 113 113 Mon 8am - 8pm

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