At Health Partners we are committed to ensuring that your premiums are reinvested in the health fund so that you receive the highest possible benefits. Our ability to do this is compromised by acts of fraudulent claiming. To minimise loss from fraud, Health Partners is proactive in investigating suspected fraudulent activities. And there are ways you can help too.
Health Insurance fraud is when a health service provider charges members inappropriately for services rendered. For example they may add services that were never provided onto a bill, or alter the service a member is claiming for so the benefit paid to the provider is more favourable.
Health Partners’ team of staff are trained to identify possible fraudulent claims and evidence of wrongdoing. We investigate all suspected instances of fraud and monitor all claiming activity. Our objective is to detect where fraud has occurred, recover monies lost and stop it from happening again.
There are a number of things you can do to help:
Contact Health Partners on 1300 113 113 to report suspected instances of fraud.
Be assured that any information you provide will be handled confidentially. You may remain anonymous if you wish.