We encourage you to wear a face mask at our Optical stores. You’ll also be asked to check-in using the mySA GOV app. If you’re browsing and don’t need an eye test, no appointment's necessary. Read our statement for more information.
We confirm all scheduled appointments two days prior by SMS or phone call, so please let us know if any of your contact details change.
Please try to be on time for your appointment as this helps us stay on time for all our appointments.
If you need to cancel your appointment please give us plenty of notice – 24 hours or more would be great.
Sometimes things just happen – we understand. If you do happen to miss an appointment or cancel at late notice (less than 24 hours’ notice) a fee may apply.
^Eye tests are bulk-billed through Medicare and subject to eligibility and Medicare conditions.