Going to Hospital

COVID-19 FAQs

We've answered some of the most common questions about going to hospital and COVID-19 below.

Don't see your question answered? Our Member Care team are here to help, contact us today.

Going to Hospital and COVID-19


SA Health have mandated that from midnight on 4 January 2022, only Category 1 and urgent Category 2 elective surgeries can be performed. 

The Victorian Department of Health have mandated that from 6 January 2022, only emergency and urgent elective surgeries may be performed. 

If you aren’t sure whether your surgery is impacted you should check with your doctor.

SA Health and the Victorian Department of Health have not yet announced when the suspensions will be lifted.


Your cover will still pay claims for eligible surgeries, including surgeries that are rescheduled after the suspension is lifted.

If you have questions about your hospital policy you can contact our Member Care team.


Most hospitals have increased measures in place to reduce the risk of COVID-19 transmission to other patients and staff, so it is important that you check your hospital’s requirements well in advance of your admission. You can visit your hospital’s website or ask your doctor about admission requirements.

As a general rule, we recommend limiting your potential exposure to COVID-19 in the weeks before your admission to reduce the chance of delays to your treatment. This includes avoiding non-essential activities and maintaining hand hygiene and mask-wearing.


Each hospital will have its own COVID-19 measures in place. Here are some common requirements we suggest checking before your admission:

  • Will I need evidence of a negative COVID-19 test, and if so, how long before my admission do I need to have one?
  • Do I need to isolate between my test and my admission date?
  • Do I need to inform you of my vaccination status before my admission?
  • What will happen if I do not meet screening requirements on the day of my admission – e.g. if I or someone I live with is a close contact, or I develop symptoms?
  • My child is being admitted, will I be able to accompany them during their stay?
  • Will I be allowed to have visitors? If so, do they need to inform you of their vaccination status before they visit?
  • I am a maternity patient, will my other children be allowed to visit?
  • Is there anything else I need to know before my admission?

    Clinpath Pathology operate a dedicated, drive-through testing clinic for people who need a test before hospital admission. The clinic is located in Pultney St, Adelaide.

    Bookings are essential, click here to make an appointment.


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