Getting support

Don’t suffer alone. There are many mental health support options available, depending on your needs - whether it’s for you or a loved one. You don’t need to wait until you feel worse, and there is plenty of choice so you can find something that works best for you.

Places to start:

  • If you or your loved one is of school age, speak with a school counsellor, chaplain or a teacher about problems that might be affecting you. Many are trained to provide mental health support and can help you find additional support if needed.
  • Seeing your GP is the first step to an initial mental health assessment, and for the formation of a mental health care plan. This plan provides a referral to Medicare-funded treatment with a mental health professional. Your GP may also prescribe medical treatment. See the National Health Service’s directory if you’d like help to find a GP near you.
  • Occupational Therapists help people who are injured, ill or who have a disability, through the therapeutic use of everyday activities. Occupational Therapy Australia’s (OTA) Find an Occupational Therapist directory lists occupational therapists working in private practice settings who are OTA members.
  • The Australian Association of Social Workers (AASW) has a directory of AASW accredited members, including accredited mental health social workers.
  • You can get a referral to a psychologist to support your mental health condition. Find a psychologist is a search tool to find a mental health professional from the Australian Psychological Society. Selected Health Partners Extras covers include benefits on psychology. Annual limits and waiting periods apply, refer to your individual cover details or contact us.
  • Psychiatric services can be found through the The Royal Australian and New Zealand College of Psychiatrists' Find a Psychiatrist directory. The list contains consultant psychiatrists in private practice in Australia.
  • Hospital services are covered by selected Health Partners hospital covers, including benefits on in-hospital admissions as a private patient. Annual limits and waiting periods apply, refer to your individual cover details.

Online resources

Head to HealthDigital mental health resource directorywww.headtohealth.gov.au
Black Dog InstituteResearch informed resources and support toolswww.blackdoginstitute.org.au
eHeadspaceFree online and telephone support for people aged 12-25 and those close to themwww.eheadspace.org.au
R U OK?Resources for navigating a conversation with someone you’re worried aboutwww.ruok.org.au
ReachOutOnline mental health service for young people and their parentswww.au.reachout.com
Embrace Multicultural Mental HealthNational platform for Australian mental health services and multicultural communities to access resources, services and information in a culturally accessible formatwww.embracementalhealth.org.au
Student Wellbeing HubInformation and resources for educators, parents and studentswww.studentwellbeinghub.edu.au

Other support services

Lifeline24 hour crisis support and suicide prevention servicesPhone 13 11 14 – 24 hours a day, 7 days a week
Lifeline Text24 hour crisis support and suicide prevention servicesText 0477 13 11 14 – 6pm to midnight (AEDT), 7 nights a week
Beyond BlueMental health information and support for all ages including 24/7 phone service1300 22 4636
www.beyondblue.org.au
Butterfly Foundation National HelplineFree and confidential support for Australians concerned by eating disorders or body image issues1800 334 673
Carer Gateway Counselling ServiceFree counselling service for carers in Australia1800 422 737
https://counselling.carergateway.gov.au/
SANE Australia Help CentreSupport services for people living with complex mental health issues and those close to them1800 187 263
www.sane.org
Suicide Call Back ServiceFree counselling for anyone affected by suicidal thoughts1300 659 467
http://www.suicidecallbackservice.org.au/
Kids HelplineFree telephone and online counselling for young people aged 5-251800 55 1800
www.kidshelpline.com.au
MensLine AustraliaNational telephone and online support, information and referral service for men with family and relationship concerns1300 789 978
www.mensline.org.au
QLifeAnonymous and free LGBTI peer support and referral for people in Australia wanting to talk about sexuality, identify, gender, bodies, feelings or relationships1800 184 527
Open ArmsVeterans and Families Counselling1800 011 046
www.openarms.gov.au

Groups and Forums

• Facebook groups for Australians and locals are connecting individuals experiencing similar circumstances, including new parents, mental health conditions or following support organisations like Beyond Blue.

Beyond Blue forums have a range of forums for (almost) any situation or circumstance.

These directories are not managed or endorsed by Health Partners, and is not an exhaustive list.


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