Hospital to Home program

Hospital to Home program

About Hospital to Home

If you’re going to hospital and undergoing a complex procedure or have a serious health condition, you might benefit from some extra care. That’s why we offer various support and recovery programs under Health Partners Hospital to Home.

Our programs are managed and delivered by registered nurses with the support of other health professionals like physiotherapists.

Together, the team will work with you to create a care and recovery plan that’s tailored to your needs – from helping with your recovery to keeping you in good health and out of hospital. Learn about our range of programs below.

Programs are included under all Health Partners Hospital products at no additional cost.

Call us on 1300 113 113 to find out more or check if you’re eligible for our programs.

Hospital Guide

This program is designed to help alleviate the stress and confusion of going to hospital. A team of registered nurses will contact you before your admission, chat through what’s to come and provide support and guidance while you’re in hospital. They’ll then work directly with your in-hospital medical team to get you back to the comfort of your home.

Other inclusions:

  • Provide you with a clear understanding of what to expect when going to hospital
  • Guidance and in-hospital representation during your hospital stay, as required
  • Registered nurses will liaise with specialists with/or for you
  • Develop a personalised home care plan with the hospital and your specialist on discharge
  • Help manage your transition home

Who does this program suit best?

This program is ideal for members:

  • Having complex surgery
  • Mature in age
  • With complex needs, including those who live alone
  • With clinically eligible conditions
  • Who have been in hospital recently

Who can access our programs?

Everybody’s health situation is different. We’ll assess your individual situation and if extra care or support is required, refer you for a personalised care program. These programs are available at no additional cost to members with Health Partners Hospital Cover. Contact us to learn more.

Call us on 1300 113 113

Hospital in the Home

This program is designed to help make your transition from hospital to home easier by providing hospital-like care at home. If you’re clinically able and your doctor agrees, you might be able to leave hospital early and finish your recovery in the comfort of your own home.

A personalised care plan will be developed and reviewed by the hospital before you’re discharged. Your plan will then be managed and coordinated by registered nurses at all times to provide extra care and support such as wound management, intravenous antibiotics, medication management, pain relief and other specialised nursing services.

Other inclusions:

  • Telephone support with registered nurses
  • Doctors and specialists are liaised with and kept up-to-date during your program
  • If required source homecare services, such as assistance with showering

Who does this program suit best?

This program is ideal for members:

  • Having complex surgery
  • Mature in age
  • With complex needs, including those who live alone
  • With clinically eligible conditions

Rehabilitation in the Home

A great alternative to in-hospital rehabilitation. You’ll be given a tailored, comprehensive rehab program that’s managed by registered nurses and delivered by allied health professionals such as physiotherapists in the comfort of your own home.

Did you know?
Studies have shown that in-home rehabilitation can work as well or better than in-hospital rehabilitation for certain procedures.1

Other inclusions:

  • Assistance with medication management and pain relief
  • Telephone support with registered nurses
  • Doctors and specialists are liaised with and kept up-to-date during your program
  • Some mobility aids and equipment

Who does this program suit best?

This program is ideal for members:

  • Having significant joint based surgery
  • Needing a course of rehabilitation
  • Mature in age
  • With complex needs, including those who live alone
  • With clinically eligible conditions

All cases are individually assessed and programs are developed appropriate to a member’s individual needs. Programs and services will vary by provider in each State.

1Buhagiar MA, Naylor JM, Harris IA, Xuan W, Kohler F, Wright R, Fortunato R. (2017) Effect of inpatient rehabilitation vs a monitored home-based program on mobility in patients with total knee arthroplasty: The HIHO randomized clinical trial. Journal of the American Medical Association, 317(10),1037-1046. doi:10.1001/jama.2017.1224

The information contained here is of a general nature and does not take into account your personal medical situation. The information is not a substitute for independent professional medical advice and is not intended to diagnose, treat, cure or prevent any disease or used for therapeutic purposes. Should you require specific medical information, please seek advice from your healthcare practitioner. Health Partners does not accept any liability for any injury, loss or damage incurred by use of or reliance on the information provided.

Support programs:
Hospital Guide Hospital in the Home Rehabilitation in the Home

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