Award-winning health cover

Health Partners are proud to deliver award-winning customer service and great value health insurance.

Canstar awarded ‘Most Satisfied Health Insurance Customers’ 6 years running

It’s the award voted by health insurance customers nationally, and we’ve won 6 years in a row. Health Partners were rated as value for money, better customer service and more comprehensive Australia-wide.#

In 2024 Canstar surveyed over 3,000 health insurance customers about what was most important to them. Health Partners members ranked the most satisfied overall, in comparison to the average of other brands included in the research. Health Partners were rated as value for money, better customer service and more comprehensive Australia-wide, along with highest rated for communication and ease of claims.


Canstar Outstanding Value Award - Hospital and Extras Insurance SA

We’re proud to provide our members with great value health insurance that they can trust and rely on. That’s why we’re happy to have been awarded Outstanding Value Health Insurance in Hospital and Extras Cover in South Australia by Canstar.*



Finder awards

Finder’s Health Insurance awards for 2024: Most Trusted, Legendary Service and Most Loved

At Health Partners, we’re proud to win the 2024 Finder awards for Most Trusted, Legendary Service and Most Loved brand in Health Insurance.

Finder surveyed health insurance customers Australia-wide, asking customers if they thought the brand was trustworthy or reliable, and to rate each health insurer overall on customer service, features and benefits, ease of application and value for money.^^


Hospital cover that people stay with

It’s so important to have the right health cover, and our health insurance consultants make every effort to help our members find the right health cover to suit their needs.

That’s why our members stay with us for a long time compared with other open health funds, according to the State of the Health Funds Report 2020, 2021, 2022 and 2023~.


#Canstar 2019-2024 Most Satisfied Customers - Health Insurer. Compares Health Partners customer responses with average of other brands researched.

*Canstar 2024. Based on a combination of Canstar ratings and best cumulative performance across all consumer profiles in hospital and extras cover in SA.

^^Finder Health Insurance Customer Satisfaction Awards 2024

~2020 State of the Health Funds Report: Private Health Insurance Ombudsman, 2020 State of the Health Funds Report

2021 State of the Health Funds Report: Private Health Insurance Ombudsman, 2021 State of the Health Funds Report

2022 State of the Health Funds Report: Private Health Insurance Ombudsman, 2022 State of the Health Funds Report

2023 State of the Health Funds Report: Private Health Insurance Ombudsman, 2023 State of the Health Funds Report



© Copyright Health Partners. 2024 All Rights Reserved.

Health Partners is committed to providing quality and affordable health care, and we value our members and our obligation to protect your privacy. As part of our responsibility in protecting your privacy, from time to time we review our policies to ensure we are meeting our obligations. We have recently made some updates to our Privacy Policy. Please click here to view the Health Partners Privacy Policy.

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