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Waiting Periods

An easy guide to what waiting periods are, when they apply, and how long before you can submit a claim on specific items if they apply to you.

Pre-existing Conditions

Confused about pre-existing conditions? We've made understanding the rules and waiting periods easy.

Understanding Private Health Insurance

Answers to all the most common questions about Private Health Insurance, including the types of cover on offer, waiting periods, government rebates and more.

Understanding insurance

Find the Health Partners Member Guide (Fund Rules), your individual cover details for Hospital and Extras, and helpful guides to help you navigate insurance. Our guides and FAQs include information on limits and benefits, how to clam, waiting periods, and what to do when going to hospital.

Check your cover

Have you been referred to a surgeon or specialist? Call us before you visit to check what your cover includes and be prepared with information about reducing your out-of-pocket costs, and any excess or waiting periods that might apply to you.

Extras Cover details

Check your individual cover details (ICDs) to see what cover you have for Extras.

Hospital Cover

Feel confident knowing exactly what you’re covered for if you need to go to hospital.

Health Insurance

Explore our range of affordable Hospital and Extras cover options with generous benefits for members.

Private Health Insurance COVID-19 FAQs

Answers to the most common questions about your health cover and COVID-19

Member Guide

Check the Member Guide, learn more about Australian Health Insurance Rules and how to get help.

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