Our handy reminder service
We’ll send you an SMS the working day before your appointment
to remind you. We’ll also send you a reminder when you’re due for
another eye test. If you don’t want to get these reminders, please
just let us know.
Late? Or can’t make it?
Please be on time for your appointment, so we can stay on time
for you. If you are more than 10 minutes late we may not be able
to see you on that day.
If you are unable to attend, please give us as much notice as
possible – at least 24 hours if possible – so we can fill a vacant
appointment to better service our members.
If you simply don’t show for your appointment, you may be
charged a small fee.