Health Partners is a signatory to the Private Health Insurance Code of Conduct.

The Code is a voluntary industry code designed to enhance standards of practice in the private health industry.

What this means for you

In supporting the Code, we are committed to the following:
  • Continuously improving the standards of practice and service within Health Partners
  • Providing you with information in plain English – making it easier for you to understand
  • Training staff to ensure their competency in dealing with all enquiries
  • Ensuring all information between our members and Health Partners is protected in accordance with our Privacy Policy
  • Providing a reliable system to address any complaints you may have.

For a copy of the Code, visit


Like to know more?

Call Health Partners on 1300 113 113
or 1800 182 322 if you are outside the Adelaide metropolitan area or interstate.